If I have no suicidal ideas, can I get services from the Crisis Centre?

Yes, the Crisis Centre services are available to anyone living a situation of distress or imbalance. It is not necessary to have suicidal ideas.  



What is a crisis? Am I living one?

Living a crisis can happen to anyone at one time or other of their life. We sometimes have the impression of having difficulty to "keep our head above water". We can also have attempted to use our own means to escape but got the impression that we have tried everything or that nothing works. Several elements can put us in crisis: a breakup of the family or love relationship, difficulties at work, problems with relatives, financial difficulties, mental health problems for us or our loved ones. It is common to not know what caused us to be in such a state.



How to get help from the Crisis Centre?  Do I need to be referred?

No need to be referred, you just need to call 450-699-5935 and someone will respond immediately, and this 24 hrs a day, 7 days a week.



Will I meet a psychologist?

We are psychosocial workers. The Crisis Intervention Centre (CIC) workers all have a diploma in the assistance relationship field (sexology, social work, special education, psychology, criminology).



I am worried for a loved one, what can I do to help him/her?

It is important that you not hesitate to ask for help if you are worried about the safety of one of your loved ones. You simply need to contact us and we will spend some time with you. We can help you equip yourself but we can also directly contact the person for whom you are concerned, with your approval of course. We often worry that the suffering person will be angry at us for having asked for help on his/her behalf, but in fact, in the vast majority of cases, this rather evokes a great relief, and this may increase their hope by trying other means to get out of their rut.




Who are the MSLA services addressed to?

Any person over 18 years of age, man or woman living in the Châteauguay CLSC, Jardin de Québec and Kateri territories.







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